|
Icons
and Alert Images
Icons (located at the top of the
ScriptWave Window for all Tabs)
Communicate Now: ScriptWave
checks the ScriptWave server hourly to see if there is any pending file
transfers. ScriptWave
checks for new dictation, completed transcription, messages, generic FTP
transfers, software updates and diagnostic commands from technical
support. If you would like to
check for work more frequently than each hour, click on this icon.
There is no limit to the number of times that you can check.
View the ScriptWave log: ScriptWave
logs many events to this text file to record a history of success or
problems. Most of the time, ScriptWave recovers from communications
problems and retries successfully. If
you do not think that ScriptWave is operating correctly, please check this
log for detailed information. Technical
Support will also want to check this file to resolve issues quickly.
Send your log to ScriptWave
technical support: In order to assist
technical support in resolving issues, you can send the log to the
ScriptWave server before contacting technical support.
Send the program to the toolbar: SciptWave will return to the background. To stop ScriptWave, see Starting/Stopping ScriptWave.
Alert Images:
These images appear at the bottom of the ScriptWave screen. If there are new alerts received, these images will flash.
 Dictation Alert: If
a Physician successfully sends a dictation file, this image will flash.
Clicking on this image will switch to the Alerts Tab.
Transcription Alert: If
dictation files return to the Physician and Office Administrator, this
image will flash. Clicking on this image will switch to the Alerts
Tab.
Message Alert: ScriptWave
has received a new message. Clicking
on this image will switch to the Messages Tab.
|
